I applied online. The process took 3 weeks. I interviewed at Verizon (Ashburn, VA)
Interview
Applied online. Was asked to complete a phone interview. Phone interview was very brief and didn't think anything would come of it. A few weeks later they contacted me to come onsite to participate in 2 1:1 30 minute interviews. Very laid back, they just want to see what you are interested in and if you have a good personality.
Interview questions [1]
Question 1
Very typical questions. Just be confident when explaining your answer.
Very thorough and grueling interview process. Started with a phone interview, then 3 in-person interviews with various members of management. Also a computer test to check your skills. Total process took 3-4 months, but totally worth it in the long run. Wish I had stayed with the company now.
Interview questions [1]
Question 1
None really, wasn't too bad at all. Just LOTS of questions.
I applied online. The process took 1 week. I interviewed at Verizon (Charlotte, NC) in Jul 2010
Interview
The hiring process started with a phone interview, then there was another phone interview followed by an online assessment and finally a one-on-one interview
Interview questions [1]
Question 1
The questions were pretty standard. They did ask for examples of a time when you helped an angry customer, and things like that.