Verizon Customer Service Representative (CSR) interview questions

Applied for Sales and Service Representative for Consumer Center in Lowell, MA. on 8/30/16. Got an email inviting me to take the online assessment test on 9/8/16, must be completed within 72 hrs. I immediately received an email that I "Qualified' and my application will be forwarded to the Verizon Talent Acquisition team. If my overall qualifications place me among the leading candidates for the position, a Verizon representative will contact me to schedule an interview." That was one week ago and I'm getting anxious. I worked there for 12 yrs and left in 2009 due to surplus... I'm really really hoping they contact me soon :( Anybody else apply in Massachusetts?

I applied back in late July early August I believe.. They emailed in the middle of August saying that they wanted move forward with me in the interview process. I had to take an assessment. I passed that then received an email saying "let's talk about a career with Verizon" it was basically to set up a phone interview giving you instructions to read the Verizon credo and things you would discuss over the phone as far as benefits,salary and schedules. I had my phone interview he asked questions and we role played .. Once we did that he immediately told me that I would be moving on to a face to face interview and he also gave me good tips to make a good impression . So i went to the face to face interview and time I walk in l LOVE IT ! Everyone was so nice and friendly and making sure that I was relaxed and confident and comfortable and that I would do great and get the job ! I interviewed with a guy name josh ! He was sooooo nice and so down to earth ! I honestly forgot it was an interview.. I really felt like I was just talking to someone i just met and having a random conversation! He treated me like a human being.. Hopefully I From them soon to know if I got the position or not .. I am confident that I did .