I applied online. The process took 4 weeks. I interviewed at Verizon in Oct 2011
Interview
Several interviews and a computer test. You must have 1-2 phone interviews, an HR interview, a skills test, another HR interview, and then a supervisor interview and sometimes the trainers will interview you as well.
I applied in-person. The process took 4 weeks. I interviewed at Verizon (Murfreesboro, TN)
Interview
I was interviewed by three people at once. They asked the usual customer service questions. There really wasn't a need for the lengthy interview process since it was a basic entry level customer service job. They take everything way too seriously around there.
Interview questions [1]
Question 1
Name a time that you went above and beyond for a customer and how did it work out?
I applied online. The process took 2 months. I interviewed at Verizon (Huntsville, AL) in Mar 2015
Interview
conference call, met with recruiter for a one-on-one, spoke for 45 minutes and then the next day was called that i had the position. Be prepared to show your strengths and don't focus on your weakness to much and you will get hired.