I applied online. The process took 1 day. I interviewed at Verizon (Madera, CA) in Aug 2011
Interview
I found out through a friend that this company was hiring so I went into the store location and met the store manager and asked how to apply for the open sales position. The manager liked me and instructed me to go apply online, submit resume and complete an assessment. The assessment was a psychology test and had a lot of common sense questions. The manager called me the day after I had went into the store and scheduled an interview three days later. The interview was a one on one with the store manager and district manager. The interview was approximately 20 minutes.
I applied online. The process took 2 weeks. I interviewed at Verizon (Orlando, FL) in Aug 2009
Interview
phone interview with approx 4 situational interview questions.... waited a week and almost the same interview at local level then was hired for a start date 3 weeks later
Interview questions [1]
Question 1
name a time were you could not help a customer, what did you do and what was the results?
I applied online. The process took 2 months. I interviewed at Verizon (Las Cruces, NM) in May 2011
Interview
Had two phone interviews, then one in Spanish to test the level of the language I knew. Got a call back to set up a 1:1 interview.
Am having that interview later today.
Ill let you guys know what happens.
Interview questions [1]
Question 1
Explain when you were confronted by a disgruntled customer and how you managed to calm them down and make them happy.