Verizon Sales Representative interview questions

I had two different phone interviews then I was interviewed in person by a panel of four. During the phone interviews I was asked to describe particular situations from my experience in the work force. Questions consisted of: "How did I overcome customer objections?" "What did I do to hit quotas?" "In the past, how did I solve a problem for an angry customer?" When I was being interviewed by the panel, I was asked why I was applying for Verizon, how I was going to keep a positive attitude, what makes me the person for the job?... I was informed that I was not hired as soon as I sent the follow-up email.