Verizon Technical Support Representative interview questions

Expect questions on basic communications types of equipment and some standard acronyms during phone interview. Assessment test had 7 parts: technical questions, 2 parts for personality, a timed rule following part, timed typing section, timed problem section with 3 different solutions that you need to rate from good to bad, a multi-task section: simulated incoming calls that need to be transferred while trying to match numbers