I applied in-person. The process took 4 weeks. I interviewed at Verizon (Fort Worth, TX) in Oct 2013
Interview
STAR method. Multiple questions. 4 managers interviewed me at the same time. All revolved around personality. Interview took probably around 30 minutes. Was intense. But they did give you time to prepare. They were patient and waited for answers.
Interview questions [1]
Question 1
Name a time you diagnosed a problem, how did you figure it out? Tell all details.
I applied online. The process took 4 weeks. I interviewed at Verizon (Harrisburg, PA) in Aug 2016
Interview
Simple and straightforward. Your'e interview is with the general manager and one of the tech supervisor, normally your new boss. After you're done with the interview they give you the usual we'll call. Which to my surprise they did about 3-4 days later with the offer.
Interview questions [1]
Question 1
Describe a time when a customer was not happy with your service, and how you handle it?
I applied through an employee referral. The process took 2 weeks. I interviewed at Verizon (Newark, NJ)
Interview
I first took a technical test. Once I passed that, I had to get a physical and drug screening test. Once I passed that, I got called in for the interview. The interview lasted about 20 minutes. I was hired on the spot.
Interview questions [1]
Question 1
How do you feel about working in all types of weather and doing shift work and overtime.