I applied online. I interviewed at Zillow (New York, NY) in Aug 2017
Interview
I initially applied to Zillow in June 2017 and forgot all about it. However I was pleasantly surprised when I got an email from a recruiter in August asking for a phone interview.
I scheduled a phone interview through one recruiter however I talked to another recruiter. I should have known this wasn't going to work out because on the first phone screen the recruiter was 15 minutes late. I was still interested in learning more about the company so I did not let that bother me.
When the recruiter did call, it was more of a conversation. Which I liked and she said that I moved on to the next round with a phone call with the sales manager. I was super happy.
It a took a while to schedule the second phone interview, however when it was schedule I was told verbally and in the email that the interview would be at 11:30am EST.
I ended up getting a call at 11:00 am EST instead and it wasn't with the Sales Manager it was with the Sales Team lead. Although I was surprised about the sudden change of time, I was prepared and I was able continue with the interview.
I was then told that I would be coming in for an in person interview. Prior to the interview I contacted the recruiter and asked if I needed to bring any copies of my resume and I was told no. Something told me to bring some extra copies anyway.
Anyway, the office and the location of the office was awesome. It is by everything . There are three interviews. The first two are with sales managers and the last one is with the General Manager.
The first two interviews seem to go really well. They seemed impressed by my answers and I got a really positive vibe from them. They gave me a tour around the office and even let me listen in on a couple of sales calls as well. I definitely saw myself at this company.
The last interview with the General Manager was the hardest. After listening to some of the calls the GM came up to me asked for a copy of my resume. Thank goodness I didn't listen to the recruiter and I had a copy of my resume on me. At that point I was starting to think they were testing me to see if I was prepared all the time. It wasn't that his questions were hard to answer. It was his personality. He was very cold towards me also I'm not from NYC area so it was hard for me to understand him because he had that NYC accent. So I had to take a couple of pauses so that I could make sure I heard him correctly. Anyway he asked questions about the last company I worked with, I was asked to pitch, I was asked why should they hire me.
I was prepared for all of that. I left there feeling pretty confident and I was told that I would hear by the end of the week about my results. Friday came and I didn't receive anything. I didn't worry about it though because it was the start of Labor Day weekend.
After the weekend I emailed one of the recruiters twice and didn't hear back. I emailed another recruiter and she told me that I should hear something back by Friday EOD and If I don't give her call.
Again, I didn't hear anything so I gave her call. No one picked up the phone. I left a voice message and about 45 minutes after I received a call at 6:30 pm from another recruiter saying that they are so sorry they are calling me late but they decided to move on with other candidates and this was a decision that they made on Wednesday. Before I could ask him for any feedback he said that he didn't have any feedback for me but he can set up some time with me on Monday and give me some feedback. He didn't give me any contact information so I'm sure the feedback conversation will not happen. Also I still haven't received an automatic email saying they have decided to move forward with other candidates.
I'm not going sit here and say that I'm not upset about this whole process, because I am. It was disorganized and lacked communication on all ends. Also, I really wanted to work with Zillow.
I hope Zillow reads this review and use this to improve their hiring process. Communication and Organization is very important.
Interview questions [1]
Question 1
Why should we hire you? Are you competitive? What motivates you? Why sales?
Thank you so much for taking the time to provide feedback and I sincerely apologize for the less than ideal interview experience. At Zillow Group, one of our core values is ‘Turn on the Lights’, which means transparency is incredibly important to us. I am so sorry for the lack of transparency and communication in the process. As we move fast to grow our sales organization unfortunately mistakes do happen. I will absolutely be providing my team this feedback and encourage you to reach out if you have any additional comments (annie@zillowgroup.com)
I applied through an employee referral. The process took 6 weeks. I interviewed at Zillow (Denver, CO) in Jul 2017
Interview
Two phone interviews. One with recruiter, one with hiring manager. Followed by to face interview with three members of management team. Very transparent and told me they were concerned about my loyalty after working at two different companies since leaving a job I had worked at for 7 years. Thought it was strange considering they were on a hiring freeze from the time I left my job of 7 years, until they opened the position.
Was told I would hear from them "very soon". Followed up with thank you email the day of. Finally reached out to the recruiter and hiring manager after no response a week after the interview. Was told they decided to interview other candidates, but to keep my eyes open for any other opportunities that would be a good fit. Thanked them and asked for feedback/areas of improvement and got no response. Applied for two positions at Zillow since, and never received courtesy email saying I have not been selected for an interview.
Thank you for sharing your feedback and for the time you spent with us. We do our best to try to follow up with all candidates, but it sounds like that wasn't the case for you. I will share this back with our team, as it help us get better at our candidate experience. Thanks again, Annie
I applied online. I interviewed at Zillow (Irvine, CA) in May 2017
Interview
I applied online and received an email a day later requesting to set up an interview. Had a phone interview the following week. The recruiter than invited me for another phone with interview with a sales lead the following day. I was then invited for an in person interview the next week with 2-3 sales managers and the Sales director and heard back the next day that i got the job. Really smooth process, everyone was nice and transparent.
Interview questions [1]
Question 1
Why do you want to work in Sales? What motivates you? Why Zillow? Describe a time you got in a disagreement with a co-worker and how did you handle it? etc.