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Consumer Support Specialist Interview Questions

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2,305 consumer support specialist interview questions shared by candidates

1. Phone interview with the HR - relevant experience, background, why Numerator? 2. Phone interview with the hiring manager - relevant experience, how would you do this and that? what motivates you? how do you solve problems? 3. Business case - gave me a business case using Panel data (Excel file with relevant data was provided), and had 3 business days to solve it, and then send it to them. They liked my solution so arranged the video presentation. 4. Video presentation of the case via Zoom - there were 4-7 people on the call, don't remember the exact number. I presented my PPT deck and they were mostly listening, at the end got asked just 3 basic questions which was an indicator that they didn't like my presentation or something. 5. Couple days later got a rejection email saying the team didn't like my presentation, i.e.e the solution of the case was good but the presentation part and delivery wasn't good.
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Consultant - Consumer Insights

Interviewed at Numerator

4.1★
Aug 24, 2021

1. Phone interview with the HR - relevant experience, background, why Numerator? 2. Phone interview with the hiring manager - relevant experience, how would you do this and that? what motivates you? how do you solve problems? 3. Business case - gave me a business case using Panel data (Excel file with relevant data was provided), and had 3 business days to solve it, and then send it to them. They liked my solution so arranged the video presentation. 4. Video presentation of the case via Zoom - there were 4-7 people on the call, don't remember the exact number. I presented my PPT deck and they were mostly listening, at the end got asked just 3 basic questions which was an indicator that they didn't like my presentation or something. 5. Couple days later got a rejection email saying the team didn't like my presentation, i.e.e the solution of the case was good but the presentation part and delivery wasn't good.

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