Difficult questions for me were 1) what types of organization do you want to work for? I started with some general answer, like the working environment...but the key here is to connect you to Citi. 2) same questions but asked in different ways. I was asked solving problems for 3-4 times, and i run short of stories in this category.
Consumer Support Specialist Interview Questions
2,305 consumer support specialist interview questions shared by candidates
Half of them were very easy but the rest where intrusive in a way that it stole the moderate complex logic of a person with a previous six titles higher than this position.
Are you lucky?
I was asked how I would overcome objections from an angry client.
Where do you see yourself in 5 years?
Employment back ground experience mainly. Asked about what was important to you that you want from a job.
About my Previous employment history
Talk about a time you were in a team and you had to overcome a conflict.
questions about tough situations you've had with customers
What is your long term goal?
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