They asked 1. Identify any confident customers 2. What would you do if you saw a customer picking up and setting down items several times? 3. How would you identify a customer looking for assistance? 4. What area of the store could you suggest areas for improvement to benefit the customer and company?
Why boots?
Why do you want to work for Boots?
Tell me about yourself.
Being taken onto the shop floor, given five minutes to familiarise myself with a specific product and then ten minutes to sell it was an unexpected challenge and I loved it.
What aisle would you respect a customer's privacy in?
Tell me about a time you overcame a difficult situation
What do you know about Boots?
Tell me about a time you were working in a group and how you raised team moral
Describe a time when you showed empathy to a customer
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