Primarily they were behavioral questions?
Customer Manager Interview Questions
24,920 customer manager interview questions shared by candidates
How are you able to handle rude customer?
what does exceptional customer service mean to you?
I was asked real-world questions about how I manage my book of business, what metrics I get rated on, how I might handle particular scenarios. It was a very well thought out interview process.
Tell me about a time you overcame an objection.
How do you handle failure
Fit check - They'll make you feel comfortable and then in that same flow slyly ask you about different factors of work, what you like and don't like.
Wie gehen Sie mit einem unzufriedenen Bestandskunden um?
You were given an assignment, which tested how much knowledge you have on the subject.
How were they (according to me) training poorly at my then current job? (this was following something I had said earlier)
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