Tellme about your past experience
Customer Support Representative Interview Questions
2,426 customer support representative interview questions shared by candidates
Whether I have experience with conflict resolution in emotionally charged environment (like patient complaints after death of a family member)
Lots of culture fit questions, did not get any tech questions at all. Felt like I answered the same questions 3 times, once on the written submission, once each with the support leads.
Basic tech questions
Describe a situation where you gave excellent customer service.
What would you do during a reimbursement?
Explain to me how to make a peanut butter and jelly sandwich.
Why Flatiron?
Why I wanted to work at Carvana?
What do you know about us?
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