First, they asked me general questiones about my professional experience, the second part they asked me to play a sketch that one of the supervisors was an internal customer and i was the first level of helpdesk and i have to help him with the problem of his PC that it seems that it is not working. The screen was black. And the third part, they ask technical questions like what is DNS, what is fishing, what can i can say about cookies, etc
Help Desk Representative Interview Questions
3,949 help desk representative interview questions shared by candidates
Basically nothing. They were too busy trying to sell me a franchise. It was a sales pitch, not an interview.
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Do I have experience in IT
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How would you connect a printer to the network?
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