Do you have any other questions? In what roles do you see yourself here?
Helpdesk Agent Interview Questions
1,766 helpdesk agent interview questions shared by candidates
Why HL?
What is the difference between a problem and incident
What is DNS & DHCP, & the basic hardware questions.
What is your experience level with Mac computers?
Basic it knowledge, sql server and ticket system
What imaging software have I used?
What if a senior partner comes to your desk and asks for a permission for a file he's not suppose to have. He says it's urgent as this is important for a new deal. How will you handle the situation.
Reason for wanting the job
There were a few challenging questions
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