What times an I available to conduct a quick 10 minute interview
Helpdesk Agent Interview Questions
1,766 helpdesk agent interview questions shared by candidates
Basic it knowledge, sql server and ticket system
Reason for wanting the job
How to install MS outlook.
How do you define empathy, what does ownership mean to you, talk about a time when you called Sony or Microsoft support, what are the websites for Sony's and Microsoft's human contact support
Talk through your CV
There were a few challenging questions
Do you speak the Swedish language?
How to secure a wireless network?
What would you do if a person called and said "I can't open Outlook"
Viewing 301 - 310 interview questions
See Interview Questions for Similar Jobs
Junior Helpdesk TechnicianService Desk AgentComputer User Support SpecialistHelpdesk SupportCustomer Service Computer User Support TechnicianHelpdesk ManagerHelp Desk AgentSenior Desktop Support TechnicianHelpdesk Support TechnicianHelpdesk Support SpecialistRemote Desktop SupportHelpdesk TechnicianSenior Helpdesk TechnicianHelpdesk AdministratorHelpdeskDesktop AnalystRemote Technical SupportDesktop Support Tech