They wanted to know about a hard technical issue that came up and how I handled it step by step.
Technical Support Representative Interview Questions
1,755 technical support representative interview questions shared by candidates
How would you deal with an angry customer
Do you feel this position requires more customer support or technical support?
When you return home after work, the lights are not turned on. What do you do?
What does PSA, and RMM mean?
They have asked for some background information regarding my previous work field, workflow itself and what kind of applications/softwares I was using. They have also asked why am I applying for a certain position, and how I see my future.
Tell us about a time when you had a disagreement with a manager and what was the outcome of the situation.
What are your strengths and weaknesses?
The conversation was about a job offer and what I can expect from the company
About your motivation, goals and past experiences, technical questions
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