AT&T reviews

3.3

51% would recommend to a friend

(42,067 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,067 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
4.0
Jan 22, 2009

Job is great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, Benefits, Hiring of people over the age of 40 +

Cons

Time off with pay in case of emergency not only get paid if you have contract time available

2.0
Jan 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Very good benefits package, although with the number of employees it was less than what was expected. Peers and team members all pitch in for coverage of bids and training for each other. The amount of online training is immense, and you can find education inside and outside of the company with tuition assisance. Exposure to international large scale networks and global customer base is second to none. Inteaction with international support groupd and sales teams allowed for increased involvment with the bids and processes needed for closure. It also added to the knowledge base for any employee working in and with those groups. This included capacity mgt, product development, operations, legal, and all various areas of the business.

Cons

Very limited chances for advancement or movement to other sides of the business. The downsizing has all employees scared and they've been that way for years. Fearful that once moved to a new position the layoff will come and since you 'low on the experience' you're gone. Therefore, the teams are very vertically alinged and the barriers and silos created from that are difficult to break. Poor supervisor level management in the support areas. Limited knowledge of team building and allowing for upper management to see ideas and implement projects to improve daily tasks. At times little or no rationale for added tasks or projetcs that would create no value to reports or process improvment by Sr. Managers.

2.0
Jan 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Cingular Wireless was an exceptional place to work. It was a young, energetic and exciting place to work. Compensation, management/employee relations, everything was good.

Cons

Once AT&T took over, the old school style of management kicked in. Many of the perks and benefits of working for Cingular are now gone under AT&T Mobility. Trying to manage a 21st century leading edge company with early 20th century management styles is a complete failure. AT&T corporate has used Cingular as its own personal corproate bailout. Cingular was cash rich, AT&T was needing a lifeline, and they are taking all that Cingular had/has.

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