AT&T reviews

3.3

52% would recommend to a friend

(42,054 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,054 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
4.0
Sep 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Not sure how it is nowadays, but when I was there, it was a company where non-mngmt employees could make a decent paycheck, depending on the position and geographical location. AT&T was a company where a high-school grad, ..no college degree, could move up the ranks and make a decent salary. I know of very few companies where a clerical job will pay 43+K a year. The training is great, if one wants to learn the telecommunications industry. When I was employed there, AT&T had an organization which paid for non-work-related training such as real-estate, cosmetology, massage therapist, plumbing, etc. Retirement pkgs are much, much better than most companies: six months to two years severance pay, benefits with no monthly premiums for non-mngmnt (at least so-far), 401K with 2/3 match, and choice of a lump sum payment or retirement check for life. That said; it still depends on exactly what location within the company one is employed. AT&T had union representation which bargained for employee benefits. Personally, this company did OK for me. I'm sure others might have complaints, however. Guess I got out while the 'gettin' was good.'

Cons

Attrition as a result of downsizing and forced reductions caused the workload to triple per employee in some cases. Employees were extremely overworked.

3.0
Sep 16, 2008
Recommend
CEO approval
Business Outlook

Pros

AT&T is a stable company with one of the world's best known "brands". Everyone knows who AT&T is. They are committed to ethical business practices which is why they avoided the problems that Worldcom/MCI had. AT&T is also genuine in their support of diversity regardless of race/religion/orientation.

Cons

Because of their size, AT&T is not at all flexible, either with their employees, their customers or their way of doing business. Even with the size of the company, there are limited career growth opportunities. Most departments are very understaffed for current work loads with plans for further cuts. Salary/compensation packages are 10%-15% below comparable positions at Verizon or Qwest. After several mergers SBC/AT&T/BellSouth/Cingular and others, there is little integration between the various companies, each retaining their own policies and proceedures, meaning that its difficult to do business as "one company". Training opportunities are limited, most are web based and are of poor quality.

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Glassdoor has 46,472 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.