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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,054 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,054 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      42K reviews
      2.0
      Sep 16, 2008

      If you'd like to make this a career, beware.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your job security is decent being such a large company. The location downtown was nice.

      Cons

      Mandatory ceiling on advancement of 2 years beyond the entry level position. Constant surveillance and criticism from ignorant management. An environment fostered which encourages employees to rat on each other and complain about one another.

      3.0
      Sep 15, 2008

      Great stable company to go no where in a career.

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and Stability are the 2 primary reasons to work for AT&T. They also give a lot back to the community so its a feel good about what you do and whom you help kind of place.

      Cons

      Feast or Famine Shop. Some months you work 70+ hour weeks months on end, some you have nothing to do but idle at your desk for months. Its a company that doesn't have a lot of promotional opportunities. Also they dont really believe in Telecommuting.

      1.0
      Sep 14, 2008

      Quite possibly the closest thing to a sweat shop in the modern 21st Century-a horrible place to work.

      Small account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have excellent benefits! I have worked for them both in a union compacity and as a sales manager. And in both cases the benefits, from the health benefits to the free phone service and internet services (when available) was top notch.

      Cons

      The downsides are the management teams. When I worked in the call center as a union employee, I worked with some of the most unethical managers in the telecom industry. I was OFTEN pressed to lie to customer to make a sale. The micromanagement in the call center is absolutely unbelievable. DSL is their prime product, and in the consumer market unit if you didn't sell multiple dsls everyday (nevermind the fact that the customer may be disconnected due to non payment, have no computers, have no use for the internet) you were terrorized within an inch of your life to find a reason for the customer to take it. Several of my co-workers were out due to "stress leave". It was unbelievably inhumane. I thought it would be easier when I came back and rejoined the company as a manager, but sadly the small business unit are also ran by unethical managers with little qualifications except for that they were a top sales leader in their group. They are given absolutely no management training, and it shows in the way that they interact with their employees and each others. One of my managers actually stopped me on my way out of the office on election day and ordered me to vote a certain way.

      Viewing 41815 - 41817 of 42,054 Reviews
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      ReviewsAT&T reviews

      Glassdoor has 46,472 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.