AT&T reviews

3.3

52% would recommend to a friend

(42,041 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Aug 20, 2008
Recommend
CEO approval
Business Outlook

Pros

The company is one of the largest US based places to work, and everyone has heard of AT&T. If all else fails, working at AT&T will be a good asset to have when looking elsewhere. Because of the size of the company, the potential exists to be exposed to a number of diverse areas within the company that might not be possible in a smaller company. The benefits that are provided to employees seems to diminish every year, but given the current economic situation, the benefite are still probably better than average. Job security seems to be a bit better as well. It seems when cutbacks are announced, they are almost always voluntary, and the company appears to try to make reductions through attrition.

Cons

The number one downside is this company's upper management tends to run the company like a dictatorship, and employee's opinions are discarded. Morale is about as low as I've ever seen it in my over 15 years at the company. For those of you reading this review that are not employees, would you believe that the world's largest telecommunications company does not allow its employees to work from home? Our leaders could save the company millions of dollars a year (reduced real estate, for example), and employees would save money spent on gas, not to mention we could actually have more time to do our jobs. Not to mention, tons of fewer CO2 emissions. Why does AT&T not want employees to telecommute? I wish I knew. Another downside is we appear to be on our way to receiving significantly lower or no bonus at all next year. We are given a short e-mail saying we will be measured on three targets. Currently we are below all three. That's it. Soooo, are we at all close to making any of them? Is it hopeless? What should we be doing to make the targets? Is it possible the targets were deliberately set too high so as to be unattainable?

3.0
Aug 20, 2008
Recommend
CEO approval
Business Outlook

Pros

benefits, the other employees - many of the other employees are knowledgeable and extremely helpful but hampered tremendously by way too much process that people can't operate outside of.

Cons

the percentage of projects to people is way too high - and no monitoring of the balance of number of projects per person. They should level the playing field at least quarterly.

4.0
Aug 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Mobility line of buisness, still has the lingering Cingular work atmosphere. Depending on your organization, there is still good management left with the same vigor that Cinular had. Hopefully this wont change.

Cons

Current intergration of more then 3 different company systems and processes...overkill of processes. AT&T's health benefits have been reduced and personal conveniences have been slashed ie. no cups, no paper napkins, no plasticware, air conditioner temperature turned up, trash taken out once a week, reducing lighbulbs...all this does is promote low morale and less productivity.

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