Pros
I feel ATT is by far the best and most stable telecommunications to work for these days. This gives some people piece of mind but piece of mind doesn't cut it most days.
Cons
Working for ATT is like working for 10 different companies, since SBC purchased ATT, not much has been done to make the many different companies streamlined. ATT tries to make it appear that we're one big company but that is the furthest from the truth. I regularly hear from Legacy-T support folks that it is a LEC problem when we're the LEC. Nothing makes a customers blood boil more than hearing that. Upper level management need to take a long hard look at where this company is going. Its been said that ATT is defining the market and that customer will pay more for the customer service and the Network. We may have the Network but if the customer support isn't there what’s the point?
