AT&T reviews

3.3

52% would recommend to a friend

(41,993 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 41,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Fairly decent benefits package offered to full time management employees. Discounts on local phone, DSL, long distance, cellular, and TV. Being such a large company, vendors generally are responsive to information requests and sales inquiries. The company will help pay for certain college classes/MBA classes. Depending on your manager, some work from home is allowed.

Cons

Senior management is out of touch with how work actually gets done by the employees. The company is still struggling with integration of the many smaller companies they have aquired in the past few years. No recognition of superior processes that might exist in companies that they take over; the better ways are steamrolled by the "old" way. No recognition of a better-than-average job being done by anyone, so a doing a mediocre job is the new standard. Automation and use of the web to facilitate improvement of internal processes is slow to be embraced, and when it is, the result is less than ideal. No training budget for management employees, even those who have high-level professional certifications. No travel budget. Information standards and policies are poorly documented.

1.0
Jun 11, 2008

AT&, Please treat us better!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a job. close to home

Cons

Push for NUMBERS only, not customer experiance or satisfaction. I am totally pushed to make shorter and shorter calls. The shirts are terrible for newer people. They way they treat contractors is outragiuos. No vacation time granted etc

4.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

AT&T is a very diverse company with many different perspectives. It is a great place to learn and gain valuable experience. There is a sense of security with a large company. There is a huge variation in possible work, and this provides a great opportunity to learn many different skills.

Cons

AT&T does not pay competitively. Middle managers can be frustratingly old-fashioned. It is also easy to get lost in such a large corporation. AT&T doesn't seem to care about their employee work life experience. There are no refrigerators or ice machines in the building, there aren't many perks. The communication with Senior Management is one way.

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Glassdoor has 46,407 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.