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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,047 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Work/Life balance

      2.8

      Senior management

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,047 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      42K reviews
      5.0
      Jan 5, 2016

      I love it

      Retail sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like technology and being ahead of the curve when it comes to knowing about it, this is for you. Union representation is wonderful. Seniority plays a part in everything, including scheduling. So the longer you work there, the better hours you get and the benefits are amazing.

      Cons

      The sales coaching is micromanagement. Like having to ask specific questions to customers exactly how they word it. Not everyone's selling style is the same and what worked for them might not work for everyone. If you don't do it to a T, you're in trouble. If you do, it might cost you your paycheck.

      1.0
      Dec 22, 2015

      Moral is low just how management wants

      Installation technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and benefits. company vehicle and tools provided. Strong tech to tech support. Plenty of work to go around.

      Cons

      Performance is based on a flawed metrics system. Confused the customers and techs are blamed for it even if we break our backs trying to make them happy. We show up to work every morning to be threatened or yelled at in military fashion. Forced to sell a protection plan to customers but also expect us to ensure them the system is too notch.

      1.0
      Nov 8, 2015

      Terrible corporate culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can get free DirecTV and 50% off AT&T services. There is onsite gym, but they charge $10 monthly. There is an onsite cafeteria, but it's way overpriced.

      Cons

      Political, bureaucratic, Over processed, favoritism, over worked, slow moving beast. Lots of finger pointing. Management is always looking for someone to hang and always yelling at people. There is no loyalty or support. People are laid off and fired with no notice.

      Viewing 430 - 432 of 42,047 Reviews
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      ReviewsAT&T reviews

      Glassdoor has 46,464 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.