AT&T reviews

3.3

52% would recommend to a friend

(42,054 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,054 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
4.0
Aug 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Overtime Freedom Working Outside Time Flies Easy Jobs Training Paid Holidays Union Non Contracted

Cons

Micro Management Working Outside Overtime A lot of Driving Climbing Poles

4.0
Aug 20, 2015

employment

Recommend
CEO approval
Business Outlook

Pros

excellent growth opportunity within the company

Cons

Layoffs in specialty departments ..

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AT&T Response
10y
Congratulations on your successful career! We wish you many more wonderful years!
4.0
Jul 24, 2015
Recommend
CEO approval
Business Outlook

Pros

As an outsources CSR, I always found a distinct difference in professionalism between those working for AT&T Corporate versus those of us in the call centers they hired. As a professional customer service rep myself, I have always been impressed with those individuals working directly for AT&T. Extremely willing to help and very professional. I would love to work for AT&T.

Cons

Because I was an outsourced Agent working for AT&T through Teleperformance, I felt my skills were unrecognized and unfulfilled by AT&T even though I branded their Company hundreds of times a week. Moreover, some of the call centers AT&T utilizes are out of the Country, and I found their level of customer care to dance from uncaring to not entirely ethical. This was very disheartening to me, considering American Telephone & Telegraph built it's Brand on the backbone of America.

Viewing 439 - 441 of 42,054 Reviews

Glassdoor has 46,472 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.