AT&T reviews

- Hiring Process - Working Conditions - Potential Strikes - Learn on your own (outside of training, in the field) - Metrics (performance standards) - Work Life Balance Hiring Process: If you haven't applied already, you can expect a long process to start. This will include taking a skills assessment test. Upon a passing score, you will be invited to a "Realistic Job Preview" which will also include your 1:1 interview. Besides a drug screen, they do a physical test which will include taking your blood pressure, eyesight, weight, and see if you can lift 75-80 lbs. They start training classes at certain parts of the year. Working Conditions: You're working in the cold, heat, sun, rain, or snow. Aside from that, you will be working in crawl spaces and attics. If you absolutely can't stand bugs, bees, wasps, or anything like that, then this job is not for you. After working for 1.5 years on this position, I've only had one spider on me (no bites or stings). You will be moving around a lot including carrying a lot of equipment. Potential Strikes: This job is a bargained job (union). Since it is union, there are many advantages, but also a disadvantage. One of these is the potential strikes. I've heard stories where some training classes had started and then on the second week of training, they weren't allowed to go because they were officially on strike. Learn on your own: The major thing I want to point out here is that you will encounter some very weird equipment issues on the job where you more than likely won't get much support from coworkers or supervisors. The most help you might get is over the phone explaining, but other than that, you will have to figure it out on your own. I've run into many stressful situations because of it, but you must realize that you need to push on; after you figure the issue out, you will know about it if it comes up. Metrics: Realistically, most jobs nowadays have some type of metric standard. This job isn't exempt. You will be expected to meet metrics that you can and can't control. I haven't seen anyone get fired for not meeting their metrics, but you can be suspended. Keep in mind, you do have union representation. Work/Life Balance: One of the good things about the job is there is plenty of hours you can work. The bad thing is that sometimes they will force a mandatory overtime schedule up to 60 hours a week. Our location went on one for over 6 months. I made a lot of money, but you can get exhausted.

inflexibility of management with medical emergencies, no matter how sick you are you cannot go to the doctor without fear of being fired (experienced this issue first hand) The hours demanded of technicians during the summer is ridiculous - No one in uverse has any type of life outside of work what so ever during this time The metrics driven work environment often creates corruption, cheating the system and poor customer service. The often inexperienced first line managers demand too much - I was forced by my boss to complete a job in which a customer was asking me to do unsafe work using non company provided tools at night. I called him and explained the situation, I had not eaten the entire day and the root of the problem was outside our scope of practice and violated safety regs and yet he made me complete the job regardless. The execs for uverse are even worse than At&ts main brass, these men are ignorant of the type of issues the common tech runs into and asks far too much of first and second line management which in turn ask too much of the technician There is back door politicking between the union and management which renders the union utterly and completely useless - a single father gets fired for staying home to care for his ill daughter and nothing can be done to save his job? spare us the lies