AT&T reviews

3.3

52% would recommend to a friend

(42,055 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Great co-workers Very Good Compensation Good for self-starters

Cons

They discuss everything in meeting after meeting and somehow, magically software gets developed. Having been on both sides of this fence I found it amazing that anything ever got done. They rely on amazing developers to get the work done while Sr. management discusses it to death. Siloed IT groups - knowledge is siloed by team leading to bad outcomes...nobody seems to know who is in charge. E.G. server admin team wont (or isnt allowed) talk to cluster team who doesnt talk to the SAN team who ignores the SQL Admin team...none of the prior are allowed to talk with development teams. This is the same sort of poor planning that brought down AT&T wireless.

2.0
Aug 26, 2014

Toxic, Unhealthy, Unethical, Deceitful.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Decent hourly wage -OK vacation allotment

Cons

-Double standard (management answer in front of corporate, management outside of the view of corporate -Little chance of promotion based on talent -Unethical behavior encouraged by lower level management and rewarded by upper level -Terrible training that does not prepare you for the job you will be doing -Unable to take vacation time -Your ideas don't matter -You will be expected sell products AT&T doesn't advertise -Unreachable goals -No <10 hour shifts -Arbitrary changes all the time

2.0
Aug 20, 2014
Recommend
CEO approval
Business Outlook

Pros

You learn to quantify things, even things that normally you would not think have a value associated to them, such as love..."brand love" is one example for those in marketing or advertising roles. It's nice to see the correlation between the brand, product, market perception, etc take shape in a controlled environment. After all, it is much safer at AT&T than at a start-up...

Cons

Big risks on occasion lead to big rewards....the "on occasion" piece is absolutely true at AT&T, this isn't the AT&T/Bell Labs you hear about in old TV documentaries that was the market leader and driving force behind how the world became a smaller place. Today it's bigger, more regulated than ever, and drags the weight of many legacy networks that it simply cannot get rid of. As a result, everything, even the smallest decisions, moves at a snail's pace with lengthy levels of review and approvals. Some of my colleagues who do not work for AT&T have often criticized AT&T for being representative of the traditional way of running a company....that AT&T isn't guided by investing in technology solutions and customers service itself, but rather in the shiny veneer of it's brand that you see in multimillion dollar sponsorships, government lobbying which will only increase as AT&T works for gain government approval on a potential merger with DirectTV. Perhaps this is a move for a big risk?...Hardly, the last merger attempt with T-Mobile which was shut down by the Dept of Justice resulted in a $4B penalty and AT&T posted a $6.7B loss for the failure in order to close the books on that big risk. Senior officer team is still the same... apparently you can take a loss like this and still keep your job at AT&T. That's how tight the bond is with most of the senior managers. Who knows...maybe this time it will be different....

Viewing 451 - 453 of 42,055 Reviews

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