AT&T reviews

Here's a typical day at at&t during new business months. There are six of these. 8AM and not a minute later-arrive at office. Office may be 30 miles from your sales territory. 8:15 Morning meeting. This consists of no ra-ra; just warnings that a new product must be sold, and that those with insufficient sales will be disciplined. 8:30 Go on appointments with businesses which have no advertising. Try to sell them on buying one of 8 products, like yp.com, or Google adwords, or online display. 3PM Come back to office. Sit in a different seat than your cubicle, so you can't do paperwork, and dial out to as many customers as possible, until 4:45 4:45 Have another meeting, and tell about your day. 5PM-? Sit in the office and do paperwork. It could take you until 10PM, depending on what you have to write up. The computer software is some of the worst you will ever use; it is cumbersome and difficult to learn. This is your day, every day except Monday. On Monday you will be in a morning training/meeting until noon or later; then lunch; then your 3-4:45 dial out. On occasion you will dial out from 1-5. Your manager will ride with you on calls at least once a week, even if you're an experienced rep. They will evaluate the call based on a platform that may or may not be relevant to what you're selling. You have quarterly quotas. If you fail to hit them, you will be put on a "step." This step starts with an oral warning, then a written warning, then a suspension, then you're fired. Since it's quarterly, you could be fired within a year, no matter how long you've worked there. Your manager might embarass you in front of other people, by dressing you down in public. Your manager will never be fired. They don't fire managers. You will spend more money during new business getting business than you will earn. Remember, you are trying to find accounts at this time. Several people I know have lost their homes and others have declared bankruptcy. If you sell a business, and get a credit approval on them, if they don't pay, the company will take back the commission you earn. This could happen when you aren't making a lot of commissions, so you will go without a paycheck. The atmosphere is one of fear. Management is always trying to catch you doing something bad; they will base their opinion on rumors and gossip. It's like working in North Korea. I haven't been here long, and I'm looking for another job. When I interview elsewhere, I can't believe how happy the salespeople seem. There are places where management doesn't need to know your every move, and doesn't track your every breath-they just look at what you sell. I came from having a home office, and this is impossible to get used to. I want my freedom back.

OMG..there are alot...again depending on the dept. you end up in will Greatly influence your time w/this company!!. They ONLY care about the numbers....Your 1st. level supervisor (although some of them are good people)--(there are alot that are just complete jerks) This co. has soo many ridiculous ways they measure your perfomance. They are trying to lay more & more people off. If you don't make your #'s for a month they will write you up, any accidents now, forget it You will always (mostly) be made @ fault, and your'e fired. The service tech's and us in cable repair are forced to work extra jobs almost everyday, and they will ride you like crazy. The Prem-tech jobs are even worse. They have a huge turnover rate. Almost everyone hates working here now & they do the absolute minimum. There is such a dislike towards upper Mgt. The only thing AT&T cares about now is their U-Verse they're tring to push. IF we're working on another reg. cust. ex. Dsl is out & a U-verse trouble comes in they will pull us off of the 1st. job to put us on the U-Verse. we then have to lie to the 1st. cust about why we have to leave. The employees are mostly all good people. But, AT&T as a company is going down fast.They dont want a const. dept. Or the people that work their including the service tech's and the Outside Plant Tech's (OPT's). This is from an employee with over 12 years experience. It wasn't always this bad.