Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,059 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      42K reviews
      2.0
      Jul 11, 2010

      Call Center as current version of the sweat shop....

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, compared to other places in this area of Florida. Average to good starting pay, and regular step advances you can count on. Good group of co-workers who share your misery. Great way to stay up-to-date on wireless technology.

      Cons

      No choice for your days and hours for the first year at least, maybe longer. You WILL be working Saturdays. Upper Management, including Area Managers seem unaware of what the CSR goes thru on a daily basis; your immediate supervisor may have been a rep first, so they will be a little more sympathetic. But ultimately, they will have to answer to their managers, so expect to be written up for any little thing. Strict absenteeism policy--too bad if you have sick kids / spouse--12 points (full days absent) in a yr, and you are gone.

      2.0
      May 17, 2010

      Micromanaged to death

      Telecommunications specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and job security thanks to union.

      Cons

      There's a reason this company never makes it on the Fortune 100 best places to work. Current Taylor-ism mindset of time/motion studies, emailing daily performance numbers, recording work down to the minute and micromanagement will lead to greater talent drain and demoralized workforce. Benefits continue to erode. Employees moved to a High-Deductible Rate Plan that more than doubled deductible and out-of-pocket max as well as requiring a new monthly contribution. Emergency room coverage all but eliminated. Retirees treated poorly.

      1.0
      May 10, 2010

      What a complete debacle

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      You do get paid on time, it is a union position, although the CWA is generally rather weak, partly due to the apathy of the members, partially due to the weak contracts they've negotiated. Benefits are ok.

      Cons

      This is an absolutely terrible, confused, mess of a company, that shows zero respect to they're employees. Our lower level managers are just as fed-up as the employees with the company's utter disrespect for it's customers & employees alike. The company is obsessed with it's quarterly earnings, and NOTHING ELSE! Yes, it used to be a great place to work, not anymore. If you are looking at taking a position with this company, be prepared to sell your soul to it.

      Viewing 487 - 489 of 42,059 Reviews
      Related searches: AT&T jobs | AT&T salaries | AT&T benefits | AT&T interviews | AT&T conversations
      ReviewsAT&T reviews

      Glassdoor has 46,478 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.