You are just another tool
Pros
Pay and benefits are good. My coworkers were great.
Cons
Lack of tools needed to do the job. Entire site 18 employees trying to use 2 hotspots. Couldn't access systems we were supposed to be administrating. Couldn't maintain connection during required TEAMS meetings. Didn't have the rights to make simple changes that were our responsibility. Next level support was under staffed and lacked training and had to be walked through a lot of basic tasks. Managements stated expectation was we don't go home just because it's 4:30, We work until the job is done. Worked 100's of hours of unpaid overtime. Responded to outages after hours, while out of town on vacation without compensation. Many employees worked during vacation days because of poor staffing. We were specifically told our employment wasn't tied to a contract. When the contract ended so did our employment.