Pros
great pay for an entry level opportunity, tons of ways to get extra money, great benefits
Cons
- extremely hard to transfer departments - can only get promoted if you remain in call center - they say that expressing interest in other opportunities within the company is encouraged but it isn't and management will not help you get there no matter how great your performance is -requesting time off outside of PTO is a circus, they expect you to never get sick and work however long they tell you too. -there is no work/live balance, you work longer than your scheduled 8 hours, they give you mandatory overtime at the drop of a dime - the turn over for call center employees is ridiculous, they are consistently loosing good talent because we are stressed, over worked and underpaid
