AT&T reviews

The wrong people are promoted into management. Management can be terrible, especially in the National Business Fiber organization. The main strategy is selling contracts and services to existing AT&T customers who already have AT&T service to begin with, sometimes at hundreds or thousands of dollars less than what they’re currently paying. Management plays favorites, and if you happen to not be one of them, it could spell trouble for your career. Management says one thing, then does another. Lying, cheating, and faking sales are looked the other way upon if you’re in good with management. Management lies to employees. There is a huge “gray area” where unethical and misleading sales practices are tolerated by certain employees, but not others. Working hard in this job does absolutely nothing for your career, this is a lesson playing the corporate game. selling the same things to already existing customers over and over while marking it as new sales revenue. employees claiming deals as new sales revenue that they themselves did not sell.

I used to like working at AT&T call center but not so much anymore. The company takes everything you have & then more. They claim to treat everyone like family but they don’t. They take your family time & the time you need for yourself by giving mandatory overtime & claiming its for the needs of the business & customers but really it’s just them being greedy & mean. All AT&T cares about is themselves & the overtime isn’t making a difference. What really need to do is hire more people but they are too greedy for that & don’t care about their workers. If they cared they would hire more people & never do mandatory overtime & when your normal 8 hr shift ended you would be able to leave no matter what. It takes time away from family which matters way more than anything else & it’s time that you can’t get back. The calls are back to back all day. Nothing is ever enough or good enough