AT&T reviews

3.3

51% would recommend to a friend

(42,064 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
4.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Mostly good people, overall good benefits, lots of challenging projects that are consumer facing to millions of customers.

Cons

Its a large enterprise, so by the senior management level you are definitely treated like a number. Lots of corporate mandatory training that is basically useless time waster. Also in a salaried position you are considered management and have to take classes every few years to cover unionized worker jobs in case of a strike (and potentially have to called up to cover during a strike). Health care coverage benefit was eroding over the years with cost being shifted more and more to the employee. You might think stability/job security would be a "pro" for a large telco company, but there are seismic shifts going on in the business sector and lots of "surplussing" (layoffs) happening all over the organization and lots of re-organizational churn. Recent reversal of telecommuting policies.

2.0
Apr 2, 2019
Recommend
CEO approval
Business Outlook

Pros

great benefit, discount on wireless and tv service, good healthcare, depends on which team/org work life balance can be awesome or terrible

Cons

There are frequent various scales of reorgs and layoffs across the year. Leadership does not care about individual development but securing their own job and headcounts. Many teams/orgs work on exact same things. Career advancement is heavily weighted on whether following the "right" leader or working on the "right" project/business section. Working environment is lack of transparency and many hiring and promotions just "do not make sense". Most analytical leaderships are old-minded and not coming from analytical or data background, learning, adopting, and applying newer analytical technology/methodology is extremely slow and difficult. The "advanced analytics" are mostly straight data pull and creating/refreshing reports.

2.0
Mar 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay is pretty decent, there are pretty awesome benefits if you work for longer than 6 months.

Cons

Insanely stressful, either being yelled at by customers or constantly reminded that a mistake could make everyone lose their jobs. The worst thing is working as a customer care agent, you will lose any concept of free time because there will be none, the free time you will have, you will try to use for sleeping, and if you work in night shifts, prepare anti-depressants, you will need it.

Viewing 586 - 588 of 42,064 Reviews

Glassdoor has 46,488 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.