AT&T reviews

3.3

51% would recommend to a friend

(42,064 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
5.0
Jun 28, 2019
Recommend
CEO approval
Business Outlook

Pros

AT&T B2B program is an extremely great opportunity. The people you meet in this program from upper level management to your peers are some of the best individuals you will ever meet. The B2B program has a college/ family atmosphere it truly feels like your going back to school to train and learn about your job. The pay and benefits are amazing and the resources they gave you are even better. If your competitive and have a hunter sales mindset this would be a great place to start a career.

Cons

Despite all the great positives in this program there are a lot of hurdles that come with this job. CRM systems are still being explored causing bad interactions in cold calls. Many restrictions on the way you can reach out to customers causing sellers to be handicapped and not utilize proven successful methods. Lack of updates to databases cause seller to contact the same customers. Worst of all a tiny group of sellers were unfairly given an advantage over other sellers who worked just as hard or even more. Resulting in lopsided results and larger payouts . Overall sales In general is not for the sensitive or the envious but many decisions by management and lack of honest communication rubbed many the wrong way.

1.0
Jun 24, 2019
Recommend
CEO approval
Business Outlook

Pros

They provide a chair and desk.

Cons

Every movement, keystroke, works spoken is monitored and put into a statistic to tell you how poorly you are doing your job. Number one goal is to get customer off the phone immediately, not solve the problem.

Viewing 583 - 585 of 42,064 Reviews

Glassdoor has 46,488 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.