AT&T reviews

3.3

52% would recommend to a friend

(42,017 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Jan 26, 2011
Recommend
CEO approval
Business Outlook

Pros

One of the few large scale telecommunications company, unique experience (deployment, massive team work, etc.)

Cons

1. Very political. What matters is what the management thinks, never the technical staff. Even though this is supposed to be a research organization, it doesn't function like one. Supervisors devote funds to their own projects, everything else is answered with "we don't have enough funds". If your supervisor isn't knowledgeable in your area of expertise, isn't as good as you are and has an inferiority complex (or is insecure), or basically doesn't like your face, you should start looking for a job elsewhere right away. 2. No opportunity for career advancement. Literally, zero chances. Because of the merger with SBC, it's not possible to advance while in the same role. In the case of Research, for the past years, nobody has been promoted. More and more, I ask myself: what sort of management would care so little about its people, that such an issue cannot be resolved in so many years? 3. No direction. Very poor management in Research. It's fine if managers devote everything to their own projects and ignore everyone else, but when there's a lack of direction, a lack of any big picture ideas, that's not good. I haven't heard anything about any vision, any general direction or plans we propose to the rest of the company. In this regard, Research managers are severely lacking. 4.Short term goals without in-depth knowledge. Because of the old AT&T's financial situation, to prove Research's worth, the researchers who stayed on began to do very short-term work. After the SBC merger, things continued the same way. Unfortunately, like any respectable engineering company, people involved has to understand how things work at the ground level. Researchers however do not usually want to spend as much time say attending maintenance window periods. They would much rather write papers. This directly results in researchers not really knowing the impact of their suggestions. At the same time, researchers, usually having ego issues, like to be treated seriously and have their suggestions used. This in turn causes the Research organization not to be taken seriously by the rest of the company. In a way, the mad thirst for more papers rather than doing good work contributed to this. 5. Un-American. This is a weird thing to say. When I was young, I hear a lot about how Americans are innovative, how meritocracy permeates everywhere, how there is fairness and equal opportunity for everyone. It's the other countries that are highly political, highly dependent on relationships or influence to get anything done. In a way, I used to think of AT&T as representing USA. I no longer think so, things are seriously very wrong, everything is rotting. Please, do not join AT&T. It needs to die, it needs to be replaced by an honest, decent, innovative telecommunications company. One that better embodies the old American qualities.

1.0
Mar 30, 2018
Recommend
CEO approval
Business Outlook

Pros

None whatsoever. I can't even fill the 20 word minimum because that's how difficult it is to come up with pros for this company.

Cons

No work-life balance, low pay, treated like a number, no advancement opportunities, asked to perform tasks that are not part of your role, pushed beyond your limit to the point of loss of emotional well-being, exhaustion, subjected to inhumane and dangerous working conditions...just to name a few things...

4.0
Jan 10, 2017

Lots of layoffs right now

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company was a great place to work. They had excellent benefits including medical, dental, 401k, tuition reimbursement, etc...

Cons

Finding a new role can be difficult, due to the sheer size of AT&T. Jobs that get posted on the internal job site, are frequently filled before they are posted. If you have excellent networking skills, you can get ahead of this process, and do well in the company. The recent and upcoming mergers, are resulting in a very high number of lay-offs of well qualified people. Decisions on lay-offs are frequently determined by HR with little to no input from managers. Decisions are often made due to location or other metrics that are difficult for an employee to change.

Viewing 190 - 192 of 42,017 Reviews

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