AT&T reviews

3.3

52% would recommend to a friend

(42,017 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Feb 27, 2015
Recommend
CEO approval
Business Outlook

Pros

The company pays reasonably well if you enjoy fighting corporate political battles. If you get in the right group, you can also remain hidden and work on your own projects without much interference.

Cons

I worked at Bell Labs for half a decade, what once was one of the innovation centers in the US. No more. The current leadership of AT&T (which is really SBC) gives lip service to innovation while laying off the scientists literally responsible for the Internet today. I did not witness anyone working on interesting software projects or research problems at AT&T today. You will only be happy if you enjoy helping accountants perform more cost cutting and legal saber rattling. This assessment may seem hyperbolic, and there are corners of the company that are still fighting to do good work, but I speak from experience. I've witnessed senior scientists humiliated, the careers of young software engineers and researchers wasted on trivial work, and front line customer servive reps told to screw customers to save money. The culture of the company is in decline and the best people --- some of whom gave their entire careers for the old AT&T --- have already left with great sadness.

4.0
Oct 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Strength of the company is from the old Southwestern Bell roots, not from the legacy AT&T company, which was bought by SBC in 2005. SBC took the AT&T name, but the management team was from SBC. Lots of opportunities for development if you are in the right city. Innovative company which has survived throughout the turbulence of the telecom industry. Very talented people working on new technology. Good (but not great) pay and benefits.

Cons

If you are not mobile, you won't advance, regardless of how good your skills are. Many of the people who came over when SBC bought AT&T still have the legacy AT&T mindset of "budget cutting is the only way to be profitable." Assignments in the older (wireline) side of the business are dead end jobs, but getting out of those jobs into other assignments is tough. Outside technical and customer-facing jobs are high pressure, poorly paid, and typically dead-end.

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Glassdoor has 46,432 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.