AT&T reviews

3.3

52% would recommend to a friend

(42,022 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Mar 12, 2010
Recommend
CEO approval
Business Outlook

Pros

They pay a fair wage and their health benefits are good, although the benefits are in the process of eroding.

Cons

you are micromanaged to the enth degree. Just when you get a handle on the new program they change it. There is daily harassment and ever increasing productivity levels. It is the most disjointed company I have ever worked for in my 50 plus year old life. This is the most incompetently managed company I have ever seen. Customer service sucks. However, we are like battered house wives married to a millionaire control freak. Where are we gonna go. Blatant incompetence.

1.0
Nov 30, 2008
Recommend
CEO approval
Business Outlook

Pros

The mobility industry is expanding. The iPhone has brought in new customers.

Cons

The corporate bureaucracy is unbelievable. The landline side of the business controls everything. The mobility division is the company's cash cow and is being bled dry. Most management decisions are short-sighted and show little or no knowledge of the business. 2009 will be a challenging time for AT&T. The company is looking at 2 possible strikes during the first half of 2009. The company is currently training IT developers and analysts to work at Call Centers and/or as U-verse installers around the country. If these strikes occur, non-union employees will expected to be ready to relocate to other parts of the country for the length of the strike.

1.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

AT&T is very humane about how they lay employees off. The employees still really care about the business and are great to work with.

Cons

Shortsighted leadership, no management skils, and poor succession planning. Decisions are not made outside of the small pond known as San Antonio, TX. Althought recently some decision making is allowed in Atlanta, GA, due to the mobility organization.

Viewing 262 - 264 of 42,022 Reviews

Glassdoor has 46,437 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.