Does AXA UK pay their employees well?

According to anonymously submitted Glassdoor reviews, AXA UK employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AXA UK. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at AXA UK?

71% of AXA UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXA UK 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AXA UK?

Customer Service Representative (23) , Manager (23) , Claims Handler (21) , Personal Advisor (20) , Motor Claims Handler (14) , Business Analyst (13) , Underwriter (12) , Customer Service Advisor (10) , Sales Consultant (10) , Data Engineer (9) , Pricing Analyst (8) , Project Manager (8) , Team Leader (8) , Analyst (7) , Branch Manager (7)

What are the pros of working at AXA UK according to real employee reviews?

"Good benefits with health insurance and perks of sick pay" ((in 83 reviews)); "The people are great and the culture is one of a kind." ((in 76 reviews)); "A great atmosphere and culture" ((in 45 reviews)); "I have a good work/life balance and AXA are open to consider flexible working." ((in 41 reviews)); "Great colleagues and generally a supportive place to work." ((in 29 reviews))

What are the cons of working at AXA UK according to real employee reviews?

"Salary is very low and takes long to progress" ((in 44 reviews)); "Low pay for staff Loads of bureaucracy with senior managers more focused on empire building." ((in 25 reviews)); "Poor management of report to" ((in 25 reviews)); "Regional managers have egos so big that I am genuinely embarrassed for them." ((in 19 reviews)); "Currently no direction from senior management" ((in 14 reviews))

What are employees saying about AXA UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXA UK layoffs and their outlook for job security at AXA UK in 2026.

AXA UK reviews

Compare reviews

3.7

71% would recommend to a friend

(841 total reviews)

Tara Foley

81% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.7

Compensation and benefits

3.5

Career opportunities

3.4

Senior management

AXA UK has an employee rating of 3.7 out of 5 stars, based on 841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

841 reviews

1.0

Jan 22, 2026

Worst. most toxic place I've ever worked! EVERYONE is overworked and unhappy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are good and bonus payments tend to be pretty good

Cons

Understaffed and overworked. Nobody cares how much work is put on you and how much of an affect it's having on you. You are expected to put up and shut up or leave! Company makes out they care about employee wellbeing but it couldn't be further from the truth! The most TOXIC place I've ever worked. The more senior the employee, the more they are just out for themselves. The place works in utter chaos and they do not care about their staff at all. You become surplus to requirements, they will toss you aside like you mean nothing! Avoid at all costs!

AXA UK Response

4mo

Hello, Thank you for sharing your feedback. I'm sorry to hear that this has been your experience - it's the opposite of the supportive and positive culture that we aim to create. The issues you've raised are serious and we'd really appreciate the opportunity to learn more about your experience. You can reach out at haveyoursay.uk@axa-uk.co.uk. AXA People Team

4.0

Dec 29, 2025

Great people but needs a strategic overhaul

Risk manager

Recommend

CEO approval

Business Outlook

Pros

Culture is positive with great staff and collaborative working. Company is supportive and there is lots of opportunity to up-skill and develop. Feedback is actively listened to and worked on.

Cons

Multiple Business Units with separate strategies, projects and work streams creating unmanageable level of demand on resources. Always seem to be chasing the 'shiny new' without dealing with root problems.

AXA UK Response

4mo

Hello, Thanks for taking the time to share your experience. It's great to see that you enjoy you role and you've found the culture to be supportive and positive. We know that larger companies like AXA can have their share of complexity, and we're always looking for ways to simplify things for our colleagues and customers, so we'll take your feedback on board. AXA People Team

2.0

Nov 14, 2025

Low average salary for greater pressure

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Good corporate package including generous pension. Wide brand awareness. 10 main branch locations.

Cons

Poor strategic vision by senior management. Ruthless approach to making sudden changes to strategy and structure. Desparation to chase industry recognition at expense of staff. Slow to react to changes in the market. Poor retention of key staff. Very weak HR function.

AXA UK Response

4mo

Hi, Thanks for taking the time to leave your feedback. As the world changes, we need to change too to ensure that we keep delivering value and innovation for our customers. I'm sorry to hear that these changes have negatively impacted your role at AXA and we never want our colleagues to feel under undue pressure. I'd recommend speaking to your leadership team about your concerns, or contacting us in the People Team to discuss how we can support you better. AXA People Team

Viewing 58 - 60 of 841 Reviews

Jobs at AXA UK

People Projects Specialist

Strategic Relationship Manager

Corporate Sector Administrator

Royal Tunbridge Wells, England

AXA UK

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Reviews by job title

Worst. most toxic place I've ever worked! EVERYONE is overworked and unhappy

Great people but needs a strategic overhaul

Low average salary for greater pressure

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