Does AXA UK pay their employees well?

According to anonymously submitted Glassdoor reviews, AXA UK employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AXA UK. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at AXA UK?

71% of AXA UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXA UK 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AXA UK?

Customer Service Representative (23) , Manager (23) , Claims Handler (21) , Personal Advisor (20) , Motor Claims Handler (14) , Business Analyst (13) , Underwriter (12) , Customer Service Advisor (10) , Sales Consultant (10) , Data Engineer (9) , Pricing Analyst (8) , Project Manager (8) , Team Leader (8) , Analyst (7) , Branch Manager (7)

What are the pros of working at AXA UK according to real employee reviews?

"Good benefits with health insurance and perks of sick pay" ((in 79 reviews)); "The people are great and the culture is one of a kind." ((in 77 reviews)); "A great atmosphere and culture" ((in 50 reviews)); "I have a good work/life balance and AXA are open to consider flexible working." ((in 43 reviews)); "Great colleagues and generally a supportive place to work." ((in 27 reviews))

What are the cons of working at AXA UK according to real employee reviews?

"Low salary and less bonus" ((in 44 reviews)); "Poor management of report to" ((in 24 reviews)); "Regional managers have egos so big that I am genuinely embarrassed for them." ((in 18 reviews)); "Currently no direction from senior management" ((in 14 reviews)); "Unless you are in the favoured circle your opinion is discounted and career progression limited" ((in 8 reviews))

What are employees saying about AXA UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXA UK layoffs and their outlook for job security at AXA UK in 2026.

AXA UK reviews

Compare reviews

3.7

71% would recommend to a friend

(841 total reviews)

Tara Foley

81% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.7

Compensation and benefits

3.5

Career opportunities

3.4

Senior management

AXA UK has an employee rating of 3.7 out of 5 stars, based on 841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

841 reviews

5.0

Jun 8, 2023

Best career move I’ve made

People team member

Recommend

CEO approval

Business Outlook

Pros

Despite being in financial services for over 20 years, it’s been since joining AXA that my career really took off. Developing people is important to the organisation and I haven’t experienced any barriers despite being from a low socio economic background. In fact, I felt like I belonged here from the moment I walked through the door. Trust, respect and Care are at the heart of the culture and this is role modelled from the CEO right down through the organisation.

Cons

There’s a lot of transformation happening - but typical of any big corporate and it’s presenting lots of opportunity for people to develop and progress

3.0

Nov 28, 2022

Overall a nice place to work, but there is lots of room for improvement

Human resources

Recommend

CEO approval

Business Outlook

Pros

Flexible working, some great talented people within the business, feel part of a team, great to be part of an established global organisation

Cons

It could be so much better if senior management were in tune with what is really going on within their teams. It seems to be a culture where they wait for something to break fully before attempting to fix it, when actually the issues were clear in the first place and could have been sorted out. Unrealistic expectations in terms of resource, many teams are struggling and leavers have been at an all time high accros the business! I’ve seen some very talented employees leave, that definitely cannot be a good thing and I feel the business do no act quickly enough on these things. Salary is not competitive enough and I foresee many more leavers which will no doubt slow productivity and mean more work for already stretched teams.

2.0

Oct 18, 2022

Could be better

Motor claims handler

Recommend

CEO approval

Business Outlook

Pros

Colleagues are very helpful and always ready at hand

Cons

IT is very poor making the job more difficult. Number of calls outweighs the number of handler therefore callers wait sometimes you to 2 hours and they get frustrated. Endless number of complaints. System used to log complaints is not particularly user friendly as it takes a lot of clicks to log a simple complaint

Viewing 82 - 84 of 841 Reviews

AXA UK

AXA UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best career move I’ve made

Overall a nice place to work, but there is lots of room for improvement

Could be better

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