Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 186 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 160 reviews)); "Benefit and work life balance is good" ((in 155 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 88 reviews)); "Great team and atmosphere in the team" ((in 76 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "No career opportunities for the future" ((in 21 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 18 reviews)); "limited career development if you are not in bkk office" ((in 17 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 16 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,913 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Dec 16, 2022

Horrible Work Culture

Manager

Recommend

CEO approval

Business Outlook

Pros

Only pro is that given the nature of travel industry, you get to work on interesting stuff

Cons

1. Management really doesn’t care about employees and their growth. 2. They underpay you to the job they expect 3. Managers expect really unrealistic tasks to be done 4. There is no growth opportunity 5. Managers force you to resign using performance issues.

2.0

Mar 29, 2022

Micromanagement on steroids

Senior market manager

Recommend

CEO approval

Business Outlook

Pros

Colleagues, healthcare, and other perks

Cons

Leadership struggles to be relevant, many of them don't even know how to do basic tasks, instead, they just micromanage you to death.

Agoda Response

Thank you for your candid feedback on the extent of micromanagement from our management team. This will be essential in helping Agoda investigate and optimize our management best practices to improve overall employee satisfaction.

1.0

Feb 10, 2022

poor middle management

Senior analyst - marketing

Recommend

CEO approval

Business Outlook

Pros

Agoda is headquartered in Bangkok, this is a great city to live in

Cons

highly political environment, with petty middle managers and considerable amounts of infighting. Not a fun experience, high turnover.

Viewing 211 - 213 of 2,913 Reviews

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Agoda

Agoda reviews

Ratings by category

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Reviews by job title

Horrible Work Culture

Micromanagement on steroids

poor middle management

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