Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 263 reviews)); "People are great in general" ((in 194 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 92 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Career development is lacking compare to other company" ((in 15 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 12 reviews)); "Too much office politics" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

76% would recommend to a friend

(2,914 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,914 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews

1.0

Oct 21, 2022

Horrible

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

There are no pros, as far as I can tell.

Cons

Absolutely terrible work environment with superiors who don't care in the slightest.

4.0

Jun 7, 2022

Great salary, work environment comes with great responsibility

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

THE most supportive colleagues, helpful and fun! They'll help you get through every cases you got as long as you are willing to improve. AWESOME office environment, perks and they provide fun facilities for staff to use to de-stress

Cons

For people with anxiety, this will be a bit hard learning something new and making sure you are doing everything in the right manner and procedures. A lot of info to absorb can be draining but where the supportive colleagues come from to help u become better.

5.0

May 23, 2022

Awesome place to work

Software development manager

Recommend

CEO approval

Business Outlook

Pros

* modern technology stack * smart engineers * great culture

Cons

bias towards a nationality from which they have maximum people on top

Agoda Response

4y

We appreciate you for sharing your current working experience at Agoda.

Viewing 283 - 285 of 2,914 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Accounting Manager (Contract, Rocket Travel by Agoda)

Agoda

Agoda reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Horrible

Great salary, work environment comes with great responsibility

Awesome place to work

Top companies for "Compensation and Benefits" near you

Jobs at Agoda

Agoda reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Agoda reviews FAQs

Jobs at Agoda