Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 43% over the last 12 months.

How satisfied are employees working at AllianceOne?

64% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (24) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Customer Relationship Manager (6) , Call Center Agent (5) , Collections Representative (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"very flexible, great pay, work from home" ((in 11 reviews)); "Most of the people hired are good people and good to work with." ((in 10 reviews)); "40 hours a week ,5days per week 2 week training" ((in 7 reviews)); "Flexible hours thats about it" ((in 7 reviews)); "Good benefits and no weekends" ((in 6 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 19 reviews)); "Constant commission metric changes based on needs.... favoritism shown to certain collectors" ((in 7 reviews)); "You may keep a supervisor for maybe 6 months" ((in 5 reviews)); "No job security and anytime can fire you" ((in 2 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

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AllianceOne

Part of TP

AllianceOne reviews

3.5

64% would recommend to a friend

(199 total reviews)

Tim Casey

66% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Senior management

3.1

Compensation and benefits

AllianceOne has an employee rating of 3.5 out of 5 stars, based on 199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

199 reviews

1.0

Mar 8, 2010

I wouldn't wish this as a place of employment for my own worst enemy.

Collection representative

Recommend

CEO approval

Business Outlook

Pros

*Work shifts are flexible. Either you start at 7am, 8am, or Noon. This gives you ability to do split shifts (7am - 11am and 5pm -9pm) so you can interview with other companies during the afternoon. *It's a paycheck (if you are in that bad of a need for income) *Most of the co-workers are in the same boat as you, so they understand what you are going through

Cons

Where to begin..... *Management from the top down is terrible. *No room for advancement unless you are in "The Boys Club" and get hand fed. *Work comes before personal life issues (especially at the end of the month) *Your goals keep getting increased so you do not "hit your commission payout level" from time to time. This is a cost saving measure. ........I could go on and on, but you get the picture.

AllianceOne Response

7mo

We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve.

4.0

Jun 10, 2026

Supportive team but supervisor could improve

Customer relationship manager

Recommend

CEO approval

Business Outlook

Pros

Great team, great people, good environment

Cons

My supervisor was not so great

AllianceOne Response

Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.

2.0

Jun 9, 2026

Nice coworkers and office, but training needs improvement

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The fellow Employees where very nice and the office space is also very nice

Cons

the training process was rushed and felt very disorganized

Viewing 52 - 54 of 199 Reviews

Jobs at AllianceOne

Spanish Bilingual Customer Service Agent

First Party Collections

Customer Service Experts

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