Allianz Partners reviews

3.7

69% would recommend to a friend

(1,323 total reviews)

Tomas Kunzmann

62% approve of CEO

58% positive business outlook

Allianz Partners has an employee rating of 3.7 out of 5 stars, based on 1,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allianz Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Mar 10, 2017

Horrible place

Recommend
CEO approval
Business Outlook

Pros

Salary is good and they offer a pension plan.

Cons

If you work in claims it is a horrible place to work. Officers are bullied and discriminated every day. The pressure to achieve unreasonable targets is enormous (you feel bad going to the loo because you will waste this precious time not processing claims). People are treated differently depending on where they are from. Team leaders and management are not trained to do their job. They are team leaders because they are Irish. Any promotions or career developments only are given to Irish people. If you are not willing to be an apple-polisher you are not going anywhere in there. Canteen is extremely expensive and you have no other option around. Kitchens on the floors are not well equipped, no microwaves, no toaster, no kettles and barely any cutlery are available. These were requested several time but they always use the same lame excuse: Fire hazards (it's odd that many other companies do not see them as fire hazard) Surveys are completely ignored and no action is taken to solve any issues and staff requests. Communication is non existing between departments. Repetitive job, and misleading interview (you are told about so many opportunities to grow and develop your skills and they disappear once you are there).

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Allianz Partners Response
9y
Thank you for your feed back. The Company has a zero tolerance to bullying and I am disappointed to read your comments. We have comprehensive policies in place to address these issues. We have a very diverse leadership team and we invest heavily in leasdership development. I would like for you to meet with me or you HR Business Partner to discuss your concerns. Claire Cusack Human Resources Director.
1.0
Oct 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues, job is easy and repetitive (I like this kind of jobs/ tasks)

Cons

Too much gossip The positive reviews are all written is excellent English and we know what that means If you become inconvenient for the company they give you on purpose difficult tasks so you can't reach your target. As soon as you don't reach your target they will bully you out of the company Many (not all but many) promotions are ridiculous. You just need to take a look at the Facebook profiles of our managers and team leads and you understand that they mostly promote their friends (at least you can change your fb profiles to private mode so we won't be able to see your pictures and posts) An open-minded colleague even told us that she had sexual intercourse with our Team Lead the day of last year's Christmas party. Two months later she got promoted. Most town halls are just about the profit of the company. Since I'm in the company we never had a single town hall where we were asked how to improve the working environment because the company obviously doesn't care about their employees HR replied to a review (the review is called "Help!") from the 22nd of August where they explained that they are currently busy but will reply as soon as possible. Two months later - still no reply. This is how much HR cares about their employees.

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Allianz Partners Response
7y
Hello, and thanks for your review. We're glad to hear you like your job and the colleagues you work with. As stated many times below, bullying is not tolerated and there are official ways in which you can bring this kind of behavior to the attention of HR. If you have a grievance, you are encouraged to bring this to the attention of your HR Business Partner. In relation to the gossip you mention, what you see on social media is not always real life, and people's online profiles sometimes do not tell the full or true story. This is also true with regards to promotions where there appears to be a lot of hearsay, and posting online about what a colleague said or did only adds to the 'gossip' you list as a con above. Town Hall meetings address company performance as this is an important indicator of how the company is doing and how secure we all are in our jobs. Improving the mechanics of how our company works is part of the AES survey and follow up actions that are taken. We hope you enjoyed the Town Hall on the 24th October where some of these items were discussed. Regarding responses to reviews on this site, HR is a busy function, we mainly focus on the day to day tasks that keep our company moving. If responses are delayed it is because we are working on improving our employees' experiences. Kind regards, Human Resources
2.0
Jul 2, 2018

Cannot recommend Allianz Care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The HR team is genuinely very active trying to make Allianz Care a better work place. They offer onsite massages, sport clubs, discounts for the local Gym, town hall talks on interesting topics and engage in discussions around diversity and LGBT. They also try to listen to their employees and implement small improvements. Allianz Care has a cafeteria and nice coffee place. Lastly, the people are nice and always happy to help out.

Cons

Allianz Care can be compared with organisations back in the 80s. It fosters an extremely top-down management style, challenging your manager's decisions is frowned upon (or worse), internet access is blocked, 3-month notice period, people are expected to sit at their desk from 9 to 5 and still need to clock in and out at their shift, the office itself is terribly boring with zero color. The technology and systems are shockingly old. Allianz uses a virtual environment that is controlled out of Paris (using Windows 7 and IE 11) which is slow and causes tons of trouble with fundamental business tools. Allianz Care works in extreme silos, where the different functions often don't get along and blame each other for failed projects. Even the senior leaders don't get along and play political games, which is often reflected in changing business priorities. Officially Allianz Care wants to change and adapt a modern way of working, but with the same senior leaders in the same positions they have for years, change will not be possible. They hired some very good new leaders and these folks had great positive impact, but there are still a lot of leaders stuck in their 80's command and control style. A lot of new mid-level and higher-level managers I spoke to privately expressed their frustration and the high turnover rate will continue if the organisational culture will not improve soon.

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Allianz Partners Response
7y
Hello, and thank you for your honest feedback. We are happy to hear you think positively about the people working at Allianz Care and that you appreciate the work being done by HR. To address your concerns. Improving the soft skills of people management has also been raised through our employee engagement survey. This has been addressed recently with a first cohort of managers and team leaders commencing our 'Leadership as a Profession' programme. Having IT systems managed off-site is not ideal but improvements have been made recently. You can receive relaxed browser permissions by logging a ticket with IT. The log-in/log-out system is in keeping with The Organisation of Working Time Records Regulations 2001 and are designed to protect employees. You might have noticed that the interior of our buildings at ParkWest have been undergoing a refresh recently. This work will be completed before the end of July. HR is working with all departments across the business to reduce the silo effect you mention. Companywide communications are becoming more aligned and you will start to see improvements in the coming months. We're confident that the changes we mention above will improve your working environment and you will see Allianz Care taking great strides forward in developing a new vision and mission which is culturally aligned with all employees. Thanks again for your feedback as it helps us to focus on areas for improvement. - Human Resources
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