1.0
May 28, 2014
Internal Procedures are valued more than the CUSTOMERS
Current employee, more than 1 year
Dublín, Dublín
Recommend
CEO approval
Business Outlook
Pros
Promotions depends on how close you are with management (mainly irish who promoted around 90%) instead of performance. Officers are happy that CEO is having boss now so can not act like the Egyptian Pharaoh.
Cons
There is loads of intimidation in the helpline. Loads of officers were pushed to leave because of their personalities. Manager feels insecure and tries to control the officets mentality. Manager asks HL team leader to do their dirty work and always pressurises the officers. There are flagged people to be pushed to leave.