Amazon CS CS CS reviews

3.5

54% would recommend to a friend

(120 total reviews)
avatar

Andrew Jassy

47% approve of CEO

55% positive business outlook

CS CS CS employees have rated Amazon with 3.5 out of 5 stars, based on 120 company reviews on Glassdoor. This indicates that most CS CS CS professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by CS CS CS professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

120 reviews
4.0
Jul 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Working as a Customer Service Associate at Amazon was a rewarding experience. The role provided a fast-paced environment that honed my problem-solving and communication skills. Amazon's emphasis on customer obsession encouraged me to consistently deliver high-quality support across various channels.

Cons

High call volumes can be challenging during peak seasons Strict adherence to schedules and KPIs

4.0
Jun 27, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good workspace and great environment

Cons

No cons as it depends on person to person

4.0
Jun 25, 2025

1

Recommend
CEO approval
Business Outlook

Pros

good working culture with less work pressure

Cons

Night shift rotation issue, heavy work during peak

Viewing 10 - 12 of 120 Reviews

Glassdoor has 251,223 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.