Is Amazon a good company to work for as a CS Team Manager?

CS Team Manager professionals working at Amazon have rated their employer with 3.3 out of 5 stars in 156 Glassdoor reviews. This is a lower than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open CS Team Manager Jobs at Amazon now and start preparing for your job interview by browsing frequently asked CS Team Manager interview questions at Amazon .

Does Amazon pay CS Team Manager employees well?

CS Team Manager professionals rate their compensation and benefits at Amazon with 3.1 out of 5 stars based on 156 anonymously submitted employee reviews. This is 17.6% worse than the company average rating for salary and benefits. Find out more about CS Team Manager salaries and benefits at Amazon .

How happy are CS Team Manager professionals working at Amazon?

51% of CS Team Manager employees at Amazon would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. CS Team Manager professionals have also rated Amazon with a 2.6 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.3 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11082) , Warehouse Worker (6893) , Associate (6193) , Software Engineer (6094) , Area Manager (5649) , Software Development Engineer (SDE) (3487) , Fulfillment Associate (3403) , Software Development Engineer (3157) , Customer Service Representative (3037) , Program Manager (2462) , Operations Manager (2279) , Customer Service Associate (2211) , Sortation Associate (1857) , Manager (1452) , Process Assistant (1418)

What are the pros of working at Amazon according to real employee reviews?

"Pay is good but not worth the asks made from IT and how they are treated" ((in 19119 reviews)); "Their health benefits is good and their career choice is helpful to start a new career." ((in 13281 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7778 reviews)); "It's a very huge company all around the world and it keep satisfying their employees with good salary and accommodation" ((in 5775 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4832 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10033 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7073 reviews)); "Poor management and it's difficult to get a hold of someone when there's a problem that needs fixing." ((in 6577 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5177 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2417 reviews))

Skip to content Skip to footer

Notifications

Amazon

Amazon CS Team Manager reviews

Compare reviews

3.3

51% would recommend to a friend

(156 total reviews)

Andrew Jassy

45% approve of CEO

55% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Culture & values

3.1

Compensation and benefits

3.0

Senior management

2.8

Career opportunities

2.6

Work/Life balance

CS Team Manager employees have rated Amazon with 3.3 out of 5 stars, based on 156 company reviews on Glassdoor. This indicates that most CS Team Manager professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by CS Team Manager professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

156 reviews

3.0

Oct 24, 2013

Great company but work-life balance needs to be seriously looked at

Cs manager

Recommend

CEO approval

Business Outlook

Pros

Get to work with some real smart and focused people that you can learn from. Great opportunity if you work hard. Opportunity to travel if you work hard and are in a role where travel may be needed. Proud to work for such an innovative company.

Cons

Too political and management play favourites. If you are "in" with the "in crowd" then you will be looked after. Senior management don't know what is happening in the front line, they think they do but are too far away from what people think. Year over year AIS and/or Pulse survey bring up the same failings but work done to fix issues is never fully implemented, this becomes frustrating and demoralising. Lack of or insufficient training in all roles I was invovled in.

4.0

Apr 21, 2011

Get ready to work hard!!

Cs manager

Recommend

CEO approval

Business Outlook

Pros

I actually really enjoyed working as a Customer Service Manager. The people are great and the amount of empowerment was huge. The ability to make changes and better the work environmet is so much fun. Management actually listens and it is great to see that change is embraced.

Cons

The work life balance is lacking. It is expected that you will work in the evenings on your lap top from home & weekends. I also do not like the forced ranking system that they have in place for employee evaluations. Even if those that you work with are mostly great everyone is forced ranked and pay raises are given based on that ranking. so basically you work your ass off and then may still be in the middle of the pack....especially because the bar is constntly raising. This can be a total moral hit after a long hard Q4 in retail. I found it very demotavating.

1.0

Nov 25, 2010

High potential to be a great place to work, but...

Cs manager

Recommend

CEO approval

Business Outlook

Pros

Great business model - customer satisfaction, wide variety of products, lowest prices, and convenience. That combination is hard to beat when executed well. Casual dress code is awesome (jeans, t-shirt, flip flops, baseball cap). Company profitability and stock price has performed well. The company is finally trying to improve their work culture and make it a decent place to work.

Cons

Upper management leaves a lot to be desired. They only know how to manage up and are not supportive of direct reports, causing a lot of potential leaders to make quick exits or end up failing. Lots of managers and leaders chasing AMZN stock, frequently checking the price throughout each work day. There is very little information sharing passed along, making it hard for new hires to quickly acquire the "tribal knowledge" necessary to do their jobs.

Viewing 154 - 156 of 156 Reviews

Top companies for "Compensation and Benefits" near you

Maze

4.5★Compensation & Benefits

Jobs at Amazon

Sr Environmental Coordinator, Environmental Assurance Protection (EAP)

Veracruz

View job

Sr Environmental Coordinator, Environmental Assurance Protection (EAP)

México

View job

Environmental Manager, Environmental Assurance Protection (EAP)

México

View job

Sr. Software Development Engineer - International Relocation to Mexico (LATAM Candidates), Device Software & Services (DS2)

Zapopan

View job

Senior Software Development Engineer, Device Software & Services (DS2)

Zapopan

View job

Amazon reviews FAQs

Amazon reviews Amazon CS Team Manager reviews

Amazon

Amazon CS Team Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company but work-life balance needs to be seriously looked at

Get ready to work hard!!

High potential to be a great place to work, but...

Top companies for "Compensation and Benefits" near you

Jobs at Amazon

Amazon reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Amazon reviews FAQs

Jobs at Amazon