Amazon Customer Support Associate reviews

3.9

57% would recommend to a friend

(106 total reviews)
avatar

Andrew Jassy

99% approve of CEO

78% positive business outlook

Customer Support Associate employees have rated Amazon with 3.9 out of 5 stars, based on 106 company reviews on Glassdoor. This indicates that most Customer Support Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Support Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

106 reviews
4.0
Nov 6, 2016

Pros/Cons

Recommend
CEO approval
Business Outlook

Pros

-Lots of hours -Above minimum wage pay -Great atmosphere

Cons

-No flexibility, if your schedule is on a holiday such as Christmas or Thanksgiving, expect to work those day -Company is very strict on getting days off and schedule changes -Have to deal with angry customers who often times insult and blame you for their problems -Positions are not guaranteed for the whole year since many of the employees start as seasonal -Tend to get headaches and eye strain for being on the computer for many hours in the day

4.0
Aug 28, 2016
Recommend
CEO approval
Business Outlook

Pros

The environment is crazy. It feels so homely in here.

Cons

There are not much cons on this job. Maybe sometimes work load is on the higher side

4.0
Sep 21, 2012

COOOL...

Recommend
CEO approval
Business Outlook

Pros

Great work environment and friendly nature among all. Good career growth. Performance based company.

Cons

No cons about this organisation.

Viewing 103 - 105 of 106 Reviews

Glassdoor has 251,212 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.