Is Amazon a good company to work for as a Process Assistant?

Process Assistant professionals working at Amazon have rated their employer with 3.5 out of 5 stars in 1,422 Glassdoor reviews. This is an average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Process Assistant Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Process Assistant interview questions at Amazon .

Does Amazon pay Process Assistant employees well?

Process Assistant professionals rate their compensation and benefits at Amazon with 3.8 out of 5 stars based on 1,422 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Process Assistant salaries at Amazon.

How happy are Process Assistant professionals working at Amazon?

67% of Process Assistant employees at Amazon would recommend their employer to a friend. This rating has increased by 10% in the past 12 months. Process Assistant professionals have also rated Amazon with a 3.2 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.1 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11106) , Warehouse Worker (6905) , Associate (6204) , Software Engineer (6138) , Area Manager (5680) , Software Development Engineer (SDE) (3499) , Fulfillment Associate (3405) , Software Development Engineer (3171) , Customer Service Representative (3041) , Program Manager (2473) , Operations Manager (2291) , Customer Service Associate (2214) , Sortation Associate (1863) , Manager (1454) , Process Assistant (1420)

What are the pros of working at Amazon according to real employee reviews?

"Pay is good but not worth the asks made from IT and how they are treated" ((in 19464 reviews)); "good benefits you have to get good benefits because everything else at amazon is terrible!!" ((in 13148 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7778 reviews)); "It's a very huge company all around the world and it keeps satisfying its employees with a good salary." ((in 5814 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4818 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10043 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7042 reviews)); "Poor management can lead to unnecessary stress and even impact your standing within the company." ((in 6593 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5220 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2408 reviews))

Amazon Process Assistant reviews

3.5

67% would recommend to a friend

(1,422 total reviews)

Andrew Jassy

67% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,422 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Process Assistant employees have rated Amazon with 3.5 out of 5 stars, based on 1,422 company reviews on Glassdoor. This indicates that most Process Assistant professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Process Assistant professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Sep 6, 2025

Tier 1 to Tier 3 (Worked at ONT2, LGB8, LGB7, SBD3 & SNA4)

Process assistant

Recommend

CEO approval

Business Outlook

Pros

Benefits & schedule flexibility depending on site, shift & role.

Cons

Favoritism, strict expectations that can lead to write-ups or termination.

3.0

Aug 18, 2025

Bad

Process assistant

Recommend

CEO approval

Business Outlook

Pros

Fun environment to meet new people, decent benefits

Cons

Very stressful environment, can be physically tiring

3.0

Aug 13, 2025

Amazon isn't terrible

Process assistant

Recommend

CEO approval

Business Outlook

Pros

Amazon has lots of benefit options and access. Get to work with really great people and assist associates with barriers. Great opportunity for personal development growth and development. Amazon prefers to promote internally, if that is your goal.

Cons

May be specific to the site I'm at, but minimal support above Area Manager and if Ops or Seniors do provide input it doesn't align with the reality of those actually in the department day in and day out. Can be lots of micromanaging and nitpicking demands, depending on upper leadership. Workload can get hectic, plus dealing with unreasonable associates on occassion. Pay is sufficient to make ends meet, but not great and not what the work is worth.

Viewing 46 - 48 of 1,422 Reviews

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Amazon Process Assistant reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Tier 1 to Tier 3 (Worked at ONT2, LGB8, LGB7, SBD3 & SNA4)

Bad

Amazon isn't terrible

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