Amazon Customer Service Operator reviews

4.3

66% would recommend to a friend

(170 total reviews)
avatar

Andrew Jassy

82% approve of CEO

59% positive business outlook

Service/Customer Operator employees have rated Amazon with 4.3 out of 5 stars, based on 170 company reviews on Glassdoor. This indicates that most Service/Customer Operator professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Service/Customer Operator professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

170 reviews
1.0
Jan 11, 2021

Underpaid

Recommend
CEO approval
Business Outlook

Pros

No pros at this company

Cons

They don't value their employees

3.0
Jan 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits, paid time off, flexible schedule

Cons

Over crowding, location and commute, hours

2.0
Dec 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Bonuses Company raffles Nice people

Cons

Terrible communication Changing terms whenever Not enough pay Never really get what’s advertised

Viewing 139 - 141 of 170 Reviews

Glassdoor has 250,995 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.