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Amazon Web Services

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Amazon Web Services reviews

3.6

62% would recommend to a friend

(14,006 total reviews)
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Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 14,006 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

14K reviews
4.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Customer Obsessed-Ability to do what you feel is best for the customer.

Cons

There may be duplicate or similar programs running at the same time that may not be customer obsessed.

3.0
Jul 31, 2023
Recommend
CEO approval
Business Outlook

Pros

1. Pay is good, especially for someone with instructional design skills. 2. You have all the opportunity in the world to learn and grow within your position, as long as it fits where the company wants to grow. I’ve learned a ton in my time here. 3. Coworkers - my coworkers are some of the best, smartest people I’ve had the pleasure of working with in my career. They’re thoughtful and hardworking, and I happen to be on a team where everyone helps each other. (I know this isn’t the case with all teams though.)

Cons

1. Near-constant reorgs. I’ve been a part of 14 reorgs in just as many months, and they aren’t well thought out or prepared for in advance, and it leads to unnecessary confusion. 2. Lots of leadership turnover. It’s hard to push for a promotion when your manager and skip-level leaders are constantly changing. 3. Lack of training for managers. I used to train leaders in leadership development soft skills and the lack of preparation here is astounding to me. It also shows up when managers have little to no soft skills, and no one is teaching them how…so I do a lot of coaching up. 4. Tough hours. I either have 4 hrs of work per day - or 14. There is no in between - and often those 14hr days come as a result of false urgency. Everything is not an emergency. 5. The doc-writing culture is such a waste of time. It can be beneficial for presenting big ideas, but they take a long time to write and then you present it, get comments, and it dies, never to be seen again. And, for a company that touts never using PPT slides, they use a lot of PPT slides. 6. Favoritism. There isn’t much you can do with this at the lower levels, since it’s perpetuated from the top levels. It determines who gets promotions and whose ideas are listened to. 7. Senior leadership is mega out of touch with its workforce. Unfortunately, they’re the ones making layoff decisions… 8. A culture of competition. This is the thing I hate most about working at AWS. There is a scarcity mindset instead of a growth mindset, and so everyone is competing against each other for resources (rather than working together to present the best possible product for customers). This causes duplication of work ALL THE TIME and a total waste of time and energy. 9. Lack of inclusion for people with disabilities. There’s a lot of lip service to this, but most managers see disabilities as only visible ones. I have several invisible disabilities and I constantly have to advocate for myself when it comes to requesting accommodations- and often the process is so difficult to request them that I (and many other PWDs) are deterred from trying. All in all, I would not recommend AWS to a friend- or if I did, I would share all of this info with them in advance.

5.0
Jul 18, 2023

Proud to work here

Recommend
CEO approval
Business Outlook

Pros

- The scale of what we do and the positive impact we have around the world - Growth opportunities - Really smart people - Good comp & ben

Cons

- Operational burden - Heavy meeting culture makes it hard to fit in focus/head-down time - Prioritization of customers means internal tools/improvements get overlooked or deprioritized

Viewing 400 - 402 of 14,006 Reviews

Glassdoor has 16,867 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.